Repair Services
Network and telecom equipment
Switches, routers and modems
Repair of network and telecom equipment.
What we repair:
- Switches
- Routers
- Line modules
- Modems
- Security appliances
- Smart card readers
- Wireless access points
- Telecom products
Every repair follows the Kenoxis RMA process, from registration to the call being closed. See how repairs work.
The RMA process
- Customer reports the problem
- Call verification and registration
- Customer sends the defective unit to Kenoxis
- Defective unit received at the Kenoxis warehouse
- Screening and feedback to the customer
- Repair or replacement
- Repaired part returned to the warehouse
- Repaired or replaced unit shipped to the customer
- Customer verifies and sends feedback
- Call closed