Repair Services
Printers, peripherals and power
Printers, plotters, SMPS and UPS
Repair of printers, plotters, storage devices, SMPS and UPS.
What we repair:
- Plotters
- LaserJet printers
- DMP printers
- Line printers
- Passbook printers
- Storage devices
- SMPS
- UPS up to 1 KVA
Every repair follows the Kenoxis RMA process, from registration to the call being closed. See how repairs work.
The RMA process
- Customer reports the problem
- Call verification and registration
- Customer sends the defective unit to Kenoxis
- Defective unit received at the Kenoxis warehouse
- Screening and feedback to the customer
- Repair or replacement
- Repaired part returned to the warehouse
- Repaired or replaced unit shipped to the customer
- Customer verifies and sends feedback
- Call closed